Privacy Policy

We appreciate your faith in us. As a result, we demand the highest standards for secure transactions and the protection of consumer information. Please read the following statement to understand more about how we collect and disseminate information.

Note: Our privacy policies are subject to change without notice at any time. Please examine this policy on a regular basis to ensure you are informed of any changes.

You agree to be bound by the terms and conditions of this Privacy Policy by visiting this Website. Please do not use or access our Website if you do not agree.

You expressly consent to our use and dissemination of your personal information in accordance with this Privacy Policy by simply using the Website. The Terms of Use incorporate this Privacy Policy and are subject to it.

  1. Personal Identifiable Information (PII) and other data collection

We gather and retain your personal information that you supply to us from time to time when you visit our Website. Our main goal is to give you with a safe, efficient, pleasant, and personalised experience. This enables us to offer services and features that are most likely to match your needs, as well as to tailor our Website to make your experience safer and easier. More significantly, we collect personal information from you that we believe is required to accomplish this goal.

In general, you can browse the Website without disclosing any personal information about yourself or informing us who you are. You are no longer anonymous to us once you have provided us with your personal information. We try to make it clear which fields are mandatory and which are optional. You can always refuse to disclose information by refusing to use a certain service or feature on the Website. Based on your activities on our Website, we may automatically track certain information about you. We utilise this data to conduct internal research on the demographics, interests, and behaviour of our users in order to better understand, protect, and serve them. On an aggregated basis, this data is collated and analysed. This information could include the URL you just came from (whether or not that URL is on our Website), the URL you travel to next (whether or not that URL is on our Website), your computer browser information, and your IP address.

On specific sections of the Website, we employ data gathering devices such as “cookies” to help us analyse our web page flow, monitor promotional efficacy, and encourage trust and safety. “Cookies” are little files that are stored on your computer’s hard disc to help us provide our services. We provide some services that are only available with the usage of a “cookie.” We also use cookies to make it easier for you to input your password during a session. Cookies can also assist us in providing information that is tailored to your specific preferences. The majority of cookies are “session cookies,” which means they are automatically wiped from your hard disc when you close your browser. If your browser allows it, you can always refuse our cookies; however, you may be unable to utilise certain features of the Website and may be needed to re-enter your password more frequently throughout a session as a result.

Additionally, third-party “cookies” or other similar devices may be put on specific pages of the Website by third parties. We have no control over how third parties use cookies.

We collect information about your purchasing habits if you choose to shop on the Website.

We gather extra information from you if you transact with us, such as your billing address, credit/debit card number, and expiration date, as well as other payment instrument details and tracking information from checks or money orders.

We may create a file for you if you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your actions or postings on the Website.

When you create a free account with us, we collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument data, and so on). While you can view various parts of our website without registering, other activities (like placing an order) do require registration. Your contact information is used to send you offers based on your past orders and interests.

  1. Your Information / Demographic / Profile Data

Personal information is collected in order to offer the services you have requested. If we use your personal information to market to you, we will give you the option to opt out of that marketing. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

We collect and analyse demographic and profile data about our users’ activities on our Website in order to improve our product and service offerings.

Your IP address is identified and used to diagnose server problems and to administer our Website. Your IP address is also used to identify you and collect broad demographic data.

Cookies

A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer’s hard drive. The cookies do not contain any of your personally identifiable information.

  1. Sharing of personal information

We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

Links to Other Sites

Our Website links to other websites that may collect personally identifiable information about you. Zongaroo is not responsible for the privacy practices or the content of those linked websites.

  1. Security Precautions

Our Website links to other websites that may collect personally identifiable information about you. Zongaroo is not responsible for the privacy practices or the content of those linked websites.

  1. Security Precautions

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

  1. Opt-Out/Choice

After creating an account, we give all users the option to opt out of receiving non-essential (promotional, marketing-related) messages from us on behalf of our partners and from us in general.

Please visit unsubscribe to remove your contact information from any lists and newsletters.

  1. Advertisements on Zongaroo

When you visit our website, we use third-party advertising businesses to show adverts. These firms may use information about your visits to this and other websites (but not your name, address, email address, or telephone number) to serve you adverts for goods and services that you might be interested in.

On our website, we’ve enabled the Google Analytics Display Advertising Features. On our website, we have allowed third-party providers to employ cookies (such as the Google Analytics cookie). Visit this link to opt out of Google Analytics Display Advertiser Features: https://tools.google.com/dlpage/gaoptout/

  1. Your Informed Consent

By using the Website and/or supplying your information, you consent to the collection and use of the information you provide on the Website in accordance with this Privacy Policy, including, but not limited to, your consent to share your information in accordance with this Privacy Policy.

We will announce any changes to our privacy policy on this page so that you are always informed of what information we collect, how we use it, and under what circumstances we share it.

  1. Your Electronic Mail Address

Your email address will only be saved if you give it to us. We’ll only use it to send you information you’ve asked about any of the services or goods we offer on our website, or for another purpose for which you’ve given us permission. It will not be used or disclosed without your permission for any unlawful reason (unless permitted by law). You have granted your consent to receive direct marketing materials from us, other Just Group businesses, or carefully selected third parties, by giving us with your email address. If you do not want to receive communications from us, you can unsubscribe using the link at the bottom of any email we give you.

  1. There will be no spam

We do not tolerate unsolicited commercial electronic messages, also known as “spam,” as part of our commitment to protecting your privacy. Only with the addressee’s express or implied consent will we send commercial electronic messages (i.e. emails).

  1. Competitions

You may be needed to give information to satisfy the entry conditions while entering a competition through our website, social media platforms, or in our stores. Entrants agree that their personal information will be used by the Just Group’s businesses to compile a customer database and for marketing purposes if they enter. In collaboration with other third parties, [email protected] may send you joint promotional offers. These promotional offers are tailored to your preferences, but if you don’t want to receive them, simply click the “unsubscribe” link at the bottom of each email we send you.